Diana YK Chan, MBA

Career & Personal Branding Coach | Talent Finder | Job Matchmaker | Differentiate people as top talent

Canada

Magnify Your Marketability is the first stop for your career & job search. I’m on a mission to discover & develop top talent to address the global talent shortage issue. I help high achieving professionals, students & new grads differentiate as top talent so that they get great job opportunities faster, paid more & advance their career. I’m an authentic connector who is passionate about inspiring people to achieve excellence & have fulfilling careers. I offer services in career coaching, speaking, & training. Areas covered: career direction, personal branding, job search, resume, LinkedIn, interviews, networking, presentations, MBA admissions. By working with me, you’ll get crystal clear on what you want & a compelling message of why you are the best candidate for the employer to hire. In 2012, I provided over 300 hours of coaching where I helped people get into over 30 firms in record time, such as Google, Microsoft, BCG, Deloitte, KPMG, PwC, L’Oreal, Bell, Rogers, TELUS etc. Some client success stories: • Received an offer from first job applied & negotiated a 10% higher base salary with a 5-figure signing bonus • Accepted into top MBA schools with a significant scholarship (over 2000% ROI) • Changed career profession with top consulting firm within a month • Received an offer within 3 months after being unemployed for 2 years • Received 4 out of 6 job offers with the top law firms Having screened over 10,000 resumes & conducted thousands of interviews, I know what it takes to stand out. I have extensive training experience on various career development topics to thousands of people. I have a diverse background where I worked at TELUS in marketing, talent development, training, operations; Accenture in management consulting; Richard Ivey School of Business in MBA & Executive MBA recruitment & admissions; & Google in recruiting. Connect with me at diana@mymarketability.com

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Opportunities I've posted

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Opportunities I've shared recently

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Availabilities I've shared recently

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Interests

* Talent transformation, employee engagement, organization development
* Leadership development, coaching, mentoring
* Motivational speaking, public speaking, personal development
* Personal branding, networking, presentations
* Photography, travelling, diversity

Specialties

Career Coaching, Career Advancement, Career Advising, Career Development, Job Searching, Campus & Social Recruiting, Interviewing, Personal Branding, Resumes, Training Development & Delivery, Motivational Speaking, Public Speaking, Confidence Building, Body Language, Personal & Leadership Development, Mentoring, Onboarding, Networking, Talent Acquisition, Talent Management & Development, Learning Development, Employee Engagement, High Performance, Career Management, Career Discovery & Planning

Work experience

(April 2013 to present)

Recruiter, fishRecruit

Roles I'm recruiting:

1) Bilingual Recruiter (1-yr full-time contract)
- leading beverage company
- Qualifications: 1 - 3 yrs of recruiting experience, ideally from an agency; fluent in French (spoken & written)

If interested or know someone who's qualified, please send a resume to diana@fishrecruit.com and I'd be happy to provide more info about the opportunity and company.

(January 2011 to present)

Founder & Chief Excellence Officer - Career Development, Personal Branding, Job Search, Magnify Your Marketability

★ Dare to Differentiate as Top Talent to Accelerate Your Career and Job Search ★

I offer services in career coaching, speaking, & training. Areas covered: career direction, personal branding, job search, resume, LinkedIn, interviews, networking, presentations, MBA admissions. By working with me, you’ll get crystal clear on what you want & deliver a compelling message of why you are the best candidate for an employer to hire.

I developed the “MAGNIFY YOUR MARKETABILITY" framework to help people achieve greater career success:

1) Discover your essence
2) Define your personal brand
3) Develop your marketability strategy
4) Deliver your key message

In 2012, I provided over 300 hours of coaching where I helped people get into over 30 firms in record time, such as Google, Microsoft, BCG, Deloitte, KPMG, PwC, L’Oreal, Bell, Rogers, TELUS etc. Some client success stories:
✔ Received an offer from first job applied & negotiated a 10% higher base salary with a 5-figure signing bonus
✔ Accepted into top MBA schools with a significant scholarship (over 2000% ROI)
✔ Changed career profession with top consulting firm within a month
✔ Received an offer post interview after being unemployed for 2 years
✔ Received 4 out of 6 job offers with the top law firms

Popular Speaking Topics:
► Networking to Connect from Awkward to Awesome (Video - http://youtu.be/tYiKRpYt3Hg)
► Stand Out or Get Lost: Brand Your Diamond with Confidence
► Magnify Your Marketability: How to Differentiate & Become More Marketable
► Accelerate Your Career/ Job Search
► Be Searchable on LinkedIn: How to Optimize Your LinkedIn Profile

Some places I spoke at:
Bell, Celestica, CMA, PEO, NAAAP, Wired Woman Society, Ryerson, Rotman, Schulich, Western, Ivey, Nspire, Achieving Professional Excellence, George Brown College, University of Toronto, Chinese Professionals Association of Canada, IEP Conference

► www.mymarketability.com

(February 2011 to February 2012)

Recruiter for Digital Sales & Strategic Partnership Careers (contract), Google

* First & only recruiter based in Toronto who managed end-to-end hiring process for Canada’s digital advertising sales roles; contributed to doubling the workforce in Toronto within a year with a philosophy in providing exceptional candidate experience
* Achieved highest number of hires globally in Q4 2011 and exceeded Q1 2012 hiring targets within 6 weeks
* Hired experienced top talent including Account Executives, Account Managers, Analytical Leads, Account Coordinators, Agency Leads, Strategic Partner Lead, Strategic Account Manager, Strategic Partner Manager
* Hired a team of 7 for Quebec in record time (less than 3 months); hired an Account Executive in record time (2 weeks)
* Key experience & skills: sourcing, screening, interviewing, social recruiting, selling, promoting, negotiating, communicating, business case writing, investigating, on-boarding, training, career coaching

(April 2011 to June 2011)

Leadership & Career Consultant (2 month contract), Bell

* Advised on the strategy, structure and execution plan of the New Grad Leadership Development Program (launched in June 2011 with 23 new grads hired)
* Developed orientation agenda and materials to ensure a smooth on-boarding experience
* Delivered workshop on career management, personal branding, self-awareness, and communications

(February 2010 to January 2011)

Recruitment Manager for Executive MBA Admissions, Richard Ivey School of Business

* Youngest ever to solely recruit & admit senior level executives (Directors, Presidents & CEOs) to one of the world’s top Executive MBA program; managed end-to-end recruiting initiatives; planned & delivered information sessions with proactive follow-ups and provided 1-on-1 coaching that increased applications by 30% & filled 2 classes (120 EMBA participants) with a wait-list in record time
* Generated the largest revenue (+$10M) & the most profitable program; achieved the highest yearly enrollment in Canada
* First ever to lead & plan the logistics in welcoming a new EMBA class (26 executives) from China, resulting in $2M+ incremental revenue; organized initiatives to help the Chinese executives transition into the Canadian culture
* Key experience & skills: selling, educating, facilitating, coaching, connecting, marketing, promoting, planning, recruiting, interviewing

(September 2009 to January 2010)

Recruitment Manager for MBA Admissions, Richard Ivey School of Business

* Hired to help fill the double-cohort MBA class (140 students) within 4 months; proactively connected with 300+ candidates on a personal level; received the largest amount of applications in history through targeted recruiting events (increased by 50%) and exceeded class size target with a wait-list

(August 2008 to September 2009)

Consultant - Talent & Organization Performance, Accenture

* Training & Development Lead for the largest multimillion-dollar public transportation service project in Canada; managed an offshore team of 10 in India to develop technical training materials (1-month curriculum) for 9 different client groups that impacted thousands of employees
* Change Management Specialist for a utility client; facilitated the change management requirements to roll out SAP
* Key experience & skills: managing people, project planning, curriculum mapping, training design, training delivery, outsourcing, process design, facilitating

(September 1998 to May 2008)

Business & Math Tutor & Instructor (part-time), Self-Employed

* Tutored every math course from grade 1 to university level to 500+ students
* Delivered business exam prep workshops for 3 years to 600+ first and second year university students

(January 2007 to September 2007)

Sr. Product Marketing Specialist, TELUS

* Led cross-functional teams of 30+ people to launch the largest marketing campaign of the year; conducted in-depth market research & analysis; developed a successful marketing campaign strategy & detailed launch plan to ensure flawless execution
* Identified as emerging leader (top 10%); selected by senior leadership team to enroll into the “Leadership NOW” program

(January 2006 to January 2007)

Program Manager for Career Management, Talent Development & Training Development, TELUS

* Identified the need for a new role to increase employee engagement, retain talent & integrate workforce for a national team of 300+ people; developed talent development strategy; trained managers on performance management tools; created career development learning plans & performance competency matrices for 6 business groups; dropped attrition from 55% to 30%
* First to implement a series of learning initiatives: developed & delivered business case analysis workshop nationally; facilitated social styles training & team-building activities; organized lunch & learn sessions; created training & development website & monthly newsletter; led a team of 16 people to organize 2 learning conferences with 800+ people attending
* First to develop new hire on-boarding program & training materials that accelerated transition time by 50%; delivered orientation to 50+ people
* Received Leading Star Award for 3 consecutive quarters (10 out of 300+); recognized for making a positive contribution to peoples’ learning needs, improving organization’s performance & demonstrating a passion in training & development

(July 2004 to January 2006)

Leadership Development Program, Client Operations, Consumer Solutions, TELUS

* Accelerated career through 4 rotations in 18 months (normal track 3 years); 1 out of 6 hired out of 1000+ applications
* Business Analyst: Identified new opportunities to optimize call centre operations & ways to delight & retain mobile clients
* Workforce Planning Analyst: Created a master workforce plan & detailed execution plan to mobilize a workforce of 5000+ employees in the event of a labour disruption
* Communications Specialist: Developed national communications to all redeployed staff in the call center during the strike
* Team Manager: Managed a team of 10 in SMB Loyalty & Retention to retain business & corporate clients
* TELUS Ambassador: Spoke at campus recruitment events & interviewed new grads for Leadership Development Program

(May 2003 to August 2003)

Motivational Teacher, Children’s Hospital, London Health Sciences Centre

* Taught & inspired 20+ children with mental health issues and eating disorders to be optimistic & to make positive changes in living a meaningful life; saved a child’s life

(May 2002 to August 2002)

Summer Academic Orientation Leader & Team Lead, The University of Western Ontario

* University Ambassador who welcomed 200+ students and parents daily; facilitated information sessions, provided campus tours, scheduled students’ timetables; led a team of 25 & trained entire staff on presentation effectiveness

Education

(2010 to 2011)

at Coaching Training Institute

Completed 5 in-depth courses and practical coaching training (100+ hours)

(2007 to 2008)

MBA at The University of Western Ontario - Richard Ivey School of Business

* Wrote two research papers on Global Workforce Demographics and Talent Management Strategies
* Recipient of class’s Most Helpful Award

(2000 to 2004)

Bachelor of Arts, Honours Business Administration (HBA) at The University of Western Ontario - Richard Ivey School of Business

* Recipient of Hudson’s Bay Company Award for strong community involvement
* Recipient of Ivey HBA IPO (Investing in Potential of Others) Award for leadership excellence
* Recipient of Western 125th Anniversary Award for making a positive impact to students’ development