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Maya Toussaint

Candidate & Company matchmaker, making sure the candidate experience is fun and honest every step of the way!

Montréal, Québec, Canada

Bilingual Recruitment Comedian with varied experience in a range of industries. Used to fast paced recruitment in healthy and respectful environments where the people are the reason you go to work in the morning. Making people feel comfortable is my first priority in partnerships with managers and with candidates. Then the matchmaking begins!

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Specialties

Recruitment, Interviewing techniques, Networking, Sourcing, Social networking/media, Training, Process improvement, Laughing, Making candidates feel comfortable, Giving Constructive Feedback, LinkedIn Recruiter Expert (certified), Recruiter, Social Recruiting

Work experience

(January 2012 to present)
Talent Acquisition Manager, Radialpoint
Lead strategic management of all recruitment activities including raising brand awareness by leveraging employee networks and social media.

Ongoing Branding Project
Influence upper management on the benefits of leading a visibility and branding project by creating content and driving creative for Radialpoint LinkedIn Career Page and Work With Us ads. Currently maintain edit career page, status updates etc.

In charge of Radialpoint Internship program, which has successfully seen students return or get hired on a permanent basis.

Guest Speaker: Train/speak to co-op students internally as well as University Students on how to market yourself as a brand, social media, LinkedIn, Interview/CV tips
(schools include McGill University Engineering, Concordia University Engineering Co-op)

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At Radialpoint, we simplify access to technology and the connected world, making people's lives better. How do we do this? We power billions in revenues for consumer technology brands by delivering ‘end-to-end’ business solutions that combine the brand and 3rd-party capabilities with our SaaS platform, creating integrated consumer offerings that address the mass-market’s largest technology frustration and needs.

You’ll get to work in small teams, with some of the brightest software engineers in Montreal. Radialpointers benefit from many perks that promote balance and creativity. With an easily accessible office in the heart of downtown, Radialpoint is close to local Universities, shopping and Montreal’s arts and festival district.

Our team is growing. If this sounds like a place where you would like to work, we would love to meet you!

(November 2011 to present)
Guest Speaker/Specialist, Various Trainings/Info sessions
Provide training and information sessions to university students on the importance of marketing themselves as a brand.

General topics include(d):

Social Media & your brand (How to use LinkedIn, Facebook, Twitter)
CV tips
Application process
Interview process & tips
Research tricks

Schools/Groups:

McGill University Engineering (2 classes)
Concordia University Engineering Co-Op
Radialpoint Engineering Co-Op students
Concordia University John Molson School of Business (JMSB) Marketing classes (up to 100 students)

(November 2010 to January 2012)
Senior Recruiter - Talent Acquisition for EA Interactive (EA Mobile, Playfish, Pogo.com), Electronic Arts
Reporting to the Global Talent Acquisition Leader for EA Interactive (EAi), responsible to source all positions for the EAi label for Montreal and Kitchener.

Managed full cycle recruitment of all roles in videogames (programmers, artists, producers, QA, product managers etc) averaging 40-70 open headcount at any given time.

Attended game summits, recruitment cocktails, HR breakfasts and networking events to recruit passive candidates.

Guest Speaker: Train/speak to University Students on how to market yourself as a brand, social media, LinkedIn, Interview/CV tips
(Concordia John Molson School of Business, Marketing students)

(March 2009 to November 2010)
Recruiter - Talent Acquisition, Yellow Pages Group / Groupe Pages Jaunes – Canada
Achievements:

Website Project: Single handedly led the creation and launch of the YPG career site: jobs.ypg.com (there was nothing before, it was just a Taleo based site) with the help of an external agency

Received approval to create and run the YPG Recruitment Twitter account

Training Project:
Trained all HR employees in Canada and the US on:
• LinkedIn (never used in HR before)
• Twitter (never used in HR before)
• Job Posting Best Practices
• Taleo candidate search (our ATS)

Naturally became the lead on all recruitment projects, entrusted by the VPHR to make certain decisions without getting approval
Successfully filled 140 positions in one year with less than 1% turnover
Time to fill average was 28 days per position when the SLA with the business was 60

(June 2007 to March 2009)
Recruitment Specialist, ABB
First recruiter at the ABB corporate head office, responsible to source, develop and retain employees for the Canadian Head Office in Montreal, and locations in British Columbia and Alberta.
Open/active positions for the Recruitment Center averaged between 20-50 positions at any given time.

Achievements:

Created Employee Referral Program for ABB Canada (bonus given to employees who refer candidates who are hired) including Program Guidelines, Referral Form and Referral Pamphlet

Created a perm and temporary offer template for ABB Canada, then meeting with Legal and Compensation Managers resulting in a uniform, clear, legally conform offer template.

Created a shared drive for all of HR Canada to use, by coordinating with IT department (to share information, templates, CVs etc.)

(January 2006 to June 2007)
Human Resources Consultant/Recruiter, Groom & Associes
HR Consultant/Recruiter - Permanent Division 3/2007 - 6/2007
HR Consultant - Temporary Division 3/2006 - 3/2007
Recruiter - Temporary Division 1/2006 - 3/2006

• Main clients: Pfizer & Xerox
• Evaluate and screen CV's
• Conduct telephone and face-to-face interviews (up to 20/week)
• Create and post positions on numerous job sites, do resume searches for specific positions
• Coordination of the hiring process by acting as an intermediary between the clients and the candidates, took ownership of the reference checks and managed offers and declines;
• Contribute to the visibility of Groom by attending PR events

(July 2000 to January 2006)
Online Communications Specialist, IKEA Canada
Worked in the email customer service team at IKEA Direct

Answered customer service related questions in English and French

Previous roles at IKEA:
Customer Service Agent - 2 yrs
Cashier - 2 yrs

Education

(2009 to 2012)
Diploma at McGill University

(2000 to 2004)
Bachelor of Arts at Concordia University

(1998 to 2000)
DEC (Diplome d'études collegial) at Champlain Saint-Lambert