an undisclosed company is hiring
Posted: 11 months ago
Employment type: Full Time
Where: Virginia, United States
Position Summary: Active TS/SCI required for this role
Job Responsibilities: • Providing engineering support for Active Directory and related network support equipment to ensure changes and maintenance did not interrupt service to the customers. • Responsible for the analysis, administration and support of Desktop, Thin Client , IEC production workstations • Responsible for implementation of Desktop GPOs in all domains throughout. • Install, configure and manage VMware vSphere & VDI Environment • Configure VMware Distributed Resource Scheduling, High Availability and Fault Tolerance • Install, configure and manage VMware ESX hosts, App-V • Develop and maintain O&S Standard Operating Procedures for VMware vSphere Environment • Diagnoses and troubleshoots problems with PCs, software, communications devices • Install, troubleshoot, and replace Cisco VOIP device • Install, troubleshoot, and replace Briefing and Display devices • Install, troubleshoot, and replace Video Teleconference devices • Within established procedures, responds to End User requests for technical support and assistance. • Provide support and assistance to System Administrator(s), Network Engineer(s) and Telecommunications Systems staff in the delivery of End User support and Systems Maintenance • Analyzes, administers and maintains voice, video, and data communications networks. • Manages the usage and performance of voice, video and/or data communications networks. • Maintains network security and ensures compliance with security polices and procedures • Evaluates hardware and software, including peripheral, output, and related equipment. • Participates in the development and implementation of network-related procedures and standards. • Participates in and may lead aspects of major network installations and upgrades. • Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance. • Develops and implements testing strategies and document results. • Responding to escalated requests for technical assistance • Provides advice and training to tier 2 desktop support team /end-users • Troubleshoots and resolves complex problems. • Maintains current knowledge of relevant hardware and software applications as assigned. • Participates in special projects as required.
The ideal candidate will possess the following: • 10-15 years of engineering experience • Windows Server 2003/2008 • Unix/Linux system admin • VMware ESX 3.5/4.0 • Windows XP Professional/Vista/Windows 7 • TCP/IP, DNS, Local Area Networking • Printer, Fax, and Scanner setup and troubleshooting
Skill Sets Desired: • Remedy Experience a plus • Cisco VOIP experience • Thin Client using Virtual Desktop Interface Technology • Technical written & verbal communication skills (technical writing) • Audio Visual experience i.e. AMX, Extron, Christie Digital • Video Teleconference experience i.e. Tandberg • A+ Certification • Experience supporting Intelligence and/or DoD Customers