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Peter Taylor

Office Manager at CloudOps

Montréal, Québec, Canada

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Specialties

Writing, customer support, analysis

Work experience

(December 2010 to present)
Office Manager, CloudOps
I manage operations, resources, paperwork and bookkeeping so others don't have to.

(September 2009 to December 2010)
Management Consultant, Avenue Video
Working in partnership with Mike Taylor, owner of Avenue Video, to upgrade and optimize operations at his 3 locations in the Montreal West area.

(July 2010 to November 2010)
SEO and Web Marketing, BlueHat Marketing
I implemented and managed web campaigns to raise the search engine profile of small businesses across Canada. This involved a wide array of skills both analytical and creative including HTML, keyword analysis, Photoshop, Excel, copy writing, editing, and customer service.

(November 2000 to April 2006)
Director, Widenet Computer Services Ltd
I came on board to help a friend as he expanded his computer services company. I restructured the client database and co-ordinated the office. I helped on the hiring of further staff and worked on the front lines of providing customer support.

Eventually I bought into the company as a partner. I helped design a strategy to restructure the company away from home user support to a greater focus on small and medium sized businesses. I left my position as a partner/director in 2006 to focus on raising my two daughters.

(December 1997 to October 2000)
Technical Support Programmer, Torex plc
I worked on front line support for a large hospital management software product. I solved end user problems and fixed software issues. I programmed in Mumps and SQL, and the software solution ran on VAX and Unix servers.

(November 1994 to December 1997)
Technical Assistant, Davis Langdon
Provided assistance to the Quantity Surveyors in the preparation of technical publications. Co-ordinated IT in the office, including the initial roll-out of LAN/WAN capability in 1995.

Education

(1990 to 1994)
BA (Hons) at Dalhousie University

(1990 to 1994)
BA (Hons) at University of King's College

(1988 to 1990)
DEC at CEGEP - John Abbott College

(1984 to 1988)
at West Island College